Align to Use: increase the knowledge
Keep the knowledge of users and support team up to date
Operate and recover
How can you effectively run your IT systems? Experience shows that, over time, a lot of the knowledge is lost. That is primarily due to a lack or loss of documentation, and changes in staff. To avoid that, you need a trustworthy partner to rely on.
Operational effectiveness
For the value chain to perform in a competitive environment, the supporting systems need to be operated effectively by well-trained people. Opteon’s Align to Use solution helps companies to train new and existing employees in the use of their aligned system.
Support sessions
Opteon’s Align to Use solution offers tailor-made training programs to recover lost knowledge:
- Project training in the context of IT projects. Basic and advanced training is offered to all stakeholders to make sure the system’s effectiveness and recent changes are optimized. Training sessions can be organized both as formal training classes as well as coaching sessions with a limited number of participants.
The goal: aligning user competence to your new business model. With competent users, your systems will support the new processes that are put in place. - SAP standard training by experienced Opteon trainers. They also give standard SAP training courses in SAP facilities in Belgium, France, Switzerland, Germany and Finland. For more information on standard training sessions offered by SAP, visit www.sap.com/services/education.
- Opteon trainers have experience in the use of RWD’s Info Pak. This significantly reduces the time required to create training materials.
